Shipping Policy

We want your NeeVastra order to reach you safely and smoothly. This policy explains our current shipping service within India.

Shipping charges

We offer free shipping within India. No standard shipping charge is added to your order.

Estimated delivery time

Orders are generally delivered within 3–7 business days. Business days exclude Sundays and public holidays.

Delivery times are estimates rather than guarantees. Delays can occasionally occur because of courier operations, weather, public holidays, high order volumes, or delivery restrictions in certain locations.

Order and delivery details

Please provide a complete delivery address, landmark where helpful, postcode, and active phone number when ordering. Customers are responsible for ensuring the shipping information submitted at checkout is accurate.

If you need to correct an address, contact us as soon as possible. We will try to help before dispatch, but an address cannot always be changed after an order has entered the courier network.

Delivery issues

If your order appears delayed, arrives damaged, or you receive the wrong item, contact us with your order number and relevant photos where applicable. We will review the issue and help with the next steps.